Frequently Asked Questions

What is Cherie?

Cherie is a modern clothing brand that creates elevated everydaywear using 100% cotton fabrics, thoughtfully designed silhouettes, and sustainable packaging.

Do you offer international shipping?

Currently, we ship across India.

How will I know that my order is placed successfully?

Once your order is placed, you'll receive a confirmation via email and WhatsApp with your order ID and details. As soon as it ships, our delivery partner will send you tracking updates, so you're always in the loop. After that, it's your time to chill—your Cherie piece is on its way!

Do you have a physical store?

Not yet! For now, Cherie is exclusively available online.

Are your fabrics sustainable?

Yes! All Cherie garments are made using natural cotton fabrics, and we package your orders using eco-friendly, biodegradable materials.

Can I track my order?

Absolutely! Once your order is shipped, you'll receive a tracking link via email/SMS to follow your package's journey.

How do I care for my Cherie pieces?

All our pieces are made with pure cotton. We recommend cold hand wash or gentle machine wash and air drying in shade to maintain the fabric's quality and print.

What sizes do you offer?

We offer sizes ranging from S to L as standard. You can find detailed measurements on our Size Guide page available with each product.

Sizes XS and XL are available on a Made to Order basis and will be dispatched within 3–4 days.

How long does delivery take?

Orders are usually delivered within 5–7 business days. Delivery times may vary slightly based on your location.

Can I return or exchange an item?

We accept returns and exchanges for size issues or defects within a set window. Please refer to our Returns Policy for full details.

How often do you launch new collections?

We drop a new collection every 40 days—fresh styles, new vibes, limited pieces.